FAQ

Common Q's

MuscleBox, Miss MuscleBox and Protein MuscleBox are our 3 subscription boxes. Every month you will receive unique bodybuilding and fitness products, including apparel, equipment, custom workouts and protein treats. Our goal is to connect you to new products you would have otherwise never tried, all while giving you great VALUE FOR MONEY.

One off purchases of previous boxes are also available via our online store.

Each box is $22.99 USD per month plus shipping/handling (which is a $7 flat-rate for US customers). You may incur a small tax for goods sold over the internet if applicable in your state.

Non US prices are $22.99 USD plus shipping to your country (which is approximately $15+ USD). Final shipping costs can be seen on your checkout page.

Yes you can! Head to our gift card page to get started.

To discover, learn and grow. With a monthly dose of fitness treats, MuscleBox can be a great motivator to get you to the gym and keep you there!

We have a men’s MuscleBox and a women’s Miss MuscleBox available, each with unique workouts and items to help you reach your fitness goals. Our Protein MuscleBox is entirely protein treats without the extras. This is for anyone wanting to eat healthy and gain muscle.

We do free replacements on clothing and also replace any damaged or defective items for free. Just contact our team to get it taken care of!

Billing

We accept payment via Visa, MasterCard, Amex and PayPal.

We currently offer 1 month recurring subscriptions. This means the subscriber will be charged at the time of signup and then every month after until cancellation.

When subscribing, please read all details on the checkout page which state renewal dates and shipping dates.

  • Normal renewal dates are the 25th of each month.
  • If you subscribe later in the month you will be re-billed on the 10th for the following months box so you don’t miss the next box. All future renewals after this will be on the 25th.

We plan to introduce 3 and 6 month subscription plans with discounts in the near future.

Yes! You are able to cancel at any time and no fees or cancellation costs will be charged.

We do have the following conditions on cancellation:

  • You must cancel at least 48 hours prior to the next scheduled renewal date to avoid charges. Cancel your subscription via the user control panel or contact us.
  • If you cancel your subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

Your MuscleBox subscription will renew automatically each month unless you cancel by contacting us or using the cancel button via your user account.

Please note that to cancel a subscription we need at least 48 hours notice before the 1st of each month. This allows adequate time to cancel your account.

Your MuscleBox subscription will renew automatically each month unless you cancel by contacting us or using the cancel button via your user account.

Please note that to cancel a subscription we need at least 48 hours notice before the 1st of each month. This allows adequate time to cancel your account.

No refunds will be given for payments of a subscription already paid.

This is stated at signup and in our Terms & Conditions.

The Box

Like many other subscription boxes, surprise is the name of our game. You will not know what’s in a MuscleBox till you receive your package. Getting you to try something new or just plain cool is half the experience!

We do however post the contents of past boxes online here.

If we have made a mistake or misplaced an item, we will happily send you a replacement free of charge. Please contact us to fix the problem.

You sure can! We have 3 subscription boxes available for you to choose. Please contact us and we will make the change.

Yes! Skip a month or take a break for a few months without being charged. Contact us and we will make the change for you!

Shipping

When you subscribe to MuscleBox, your first box is shipped in 1-4 days. After this your box is shipped at the start of every month. Please check your welcome email or contact us for more details.

Normal shipping times are 3-7 days for USA mainland subscribers. Non mainland USA subscribers may have to wait up to 2 weeks for delivery.

International subscribers should expect to wait up to 3 weeks. Delays from customs etc. in your country may also occur.

Please contact us if you are not sure when your next shipment is.

All shipping times are approximate.